Responsible Gaming
Introduction
At Royal Reels Casino Australia, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in making informed choices.
Remember: the house always has an advantage. Only gamble with money you can afford to lose, and never chase your losses.
Age Verification
Online gambling in Australia is only available to players aged 18 years and older. Royal Reels Casino Australia verifies the age and identity of all players before account activation. If you are under the legal gambling age, we urge you not to attempt to access our services.
If you are aware of anyone underage attempting to gamble, please contact us immediately at support@2n12.com.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Chasing losses: Gambling more to try to win back money you've lost
- Hiding gambling: Being secretive about your gambling activities or the amount you spend
- Spending more time and money: Gradually increasing the frequency or stakes of your gambling
- Neglecting responsibilities: Missing work, study, or family commitments due to gambling
- Borrowing money to gamble: Using credit cards, loans, or borrowed funds to continue gambling
- Failed attempts to quit: Wanting to stop or reduce gambling but being unable to do so
- Mood changes: Becoming irritable, anxious, or depressed when not gambling
- Using gambling to escape: Gambling to relieve stress, anxiety, or other negative emotions
- Relationship problems: Arguments with family or friends about gambling habits
- Financial difficulties: Struggling to pay bills, mounting debts, or financial hardship
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools & Features
Royal Reels Casino Australia provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
- Loss Limits: Set a maximum amount you are willing to lose during a specific time period
- Session Time Limits: Receive automatic warnings or disconnection after a set period of play
- Reality Checks: Set reminders to pause and reflect on your gambling activities at regular intervals
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gambling for a specified period
To activate any of these tools, visit your account settings or contact our support team at support@2n12.com.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support for gambling problems
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
International Resources
- GamCare (United Kingdom) – Support for problem gambling
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Note: All support services listed are independent organisations that operate free from Royal Reels Casino Australia.
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support—problem gambling is a treatable condition, and many people have successfully overcome it with professional assistance.
Do not wait. Contact Gambling Help Online on 1800 858 858 today, or visit their website at www.gamblinghelponline.org.au.
You can also speak with our support team at support@2n12.com if you need assistance accessing self-help tools or information about external support services.